Shipping Policy

On this page, you will find all the information regarding the ordering and delivery of our products.

We proudly offer free standard delivery on all orders worldwide.

As we work with international manufacturers and fulfill orders on demand, shipping times may vary. During periods of high demand, orders may experience shipping delays of 5–14 business days. By placing an order, you acknowledge and accept these timelines.

Ramadan Notice

During the Ramadan season, we experience a significant increase in order volume due to our special campaign. As a result, fulfillment and shipping may take slightly longer than usual.

We sincerely appreciate your patience and understanding during this meaningful time.

Please be assured: the charitable donations connected to Ramadan purchases are processed promptly. Your order has already contributed to the intended humanitarian efforts.

Average Delivery Times

We aim to offer high-quality products at competitive prices. To achieve this, all items are shipped directly from our manufacturers.

✔ Free Standard Delivery on all orders worldwide.

By shipping directly from the source, we significantly reduce costs related to storage, handling, packaging, and logistics, allowing us to pass these savings on to our customers.

  • 1–3 business days order processing time
  • 5–14 business days shipping time (Standard)

Delivery times are estimates and not guaranteed, as they may be affected by customs processing, carrier delays, or external factors beyond our control.

Questions About Your Order?
If you have questions about your order, we recommend reviewing our Frequently Asked Questions (FAQ) first. If your question is not listed, you may contact us at:
info@Qamar-Jewelry.com

We strive to ensure the successful delivery of every order. However, promotions, seasonal sales, and special offers may result in temporary processing or shipping delays.

During high-demand periods (Black Friday, Cyber Monday, Christmas, Ramadan, etc.) or unforeseen logistical disruptions, shipping times may extend to 2–3 weeks.

Please Note
  • Once an order has been placed and processing has begun, it cannot be canceled, changed, or intercepted. This is consistent with our Cancellation Policy.
  • If a customer provides an incorrect or incomplete shipping address and delivery fails as a result, the order will be considered fulfilled. No refund or replacement will be issued, and any additional shipping costs will be the customer’s responsibility.
  • Once an order has been shipped, the delivery address cannot be changed. Qamar Jewelry is not responsible for loss caused by incorrect address information, relocation, or failed delivery attempts.
  • If the customer is unavailable at delivery, the carrier may leave a notice. Packages not collected within 15 days may be returned to our Asia-based warehouse and considered abandoned, with no refund provided.
  • If a parcel shows no tracking updates for 30 consecutive days, it will be considered lost in transit. In such cases, Qamar may offer a reshipment, subject to verification and approval.
  • Claims for damaged, defective, or incorrect items must be submitted within 30 days of delivery and require valid proof as requested by the Qamar Team. Claims submitted after this period will not be accepted.
  • Qamar Jewelry is not responsible for delays caused by customs inspections, carrier backlogs, weather conditions, or force majeure events.
  • Qamar Jewelry is not responsible for taxes, customs duties, tariffs, or clearance fees applied to international shipments. These charges are the sole responsibility of the buyer and are non-refundable.
  • By completing a purchase on our website, you acknowledge and agree to all shipping terms stated above. Orders that do not comply with these terms are not eligible for refunds or replacements.